Terms & Conditions
Shipping policy
Free Curbside Delivery Across Europe, Including Norway and Switzerland
Transform your space with our exquisite furniture collections, now available with free curbside delivery across Europe, including Norway and Switzerland. Enjoy the convenience of having your furniture delivered right to your doorstep, hassle-free.
With our curbside delivery service, your furniture will be carefully packaged and transported to your address. Our skilled delivery team will unload your items from the delivery vehicle and place them securely at the curb or designated delivery area outside your home or building.
Experience the ease of shopping for furniture online and let us take care of the delivery logistics for you. Whether you're furnishing your home, office, or commercial space, trust us to deliver your furniture safely and promptly.
Upgrade your living or working environment with our high-quality furniture, backed by our commitment to exceptional customer service and satisfaction.
Shop now and enjoy free curbside delivery on all furniture orders across Europe.
Return & Refund Policy
30-Day No Hassle Return Policy
We want you to be completely satisfied with your purchase! If for any reason you are not satisfied, we offer a straightforward 30-day return policy.
Eligibility for Returns
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Time Frame: You have 30 calendar days from the date you received the item to initiate a return.
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Condition: To be eligible for a return, you just need to have the original packaging.
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Proof of Purchase: A receipt or proof of purchase is required to process your return.
How to Return an Item
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Contact Us: To initiate a return, please contact our customer service team at info@cinemaseats.eu. Provide your order number and reason for the return.
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Return Shipping: We will provide you with labels for returning the order. Return shipping costs must be paid for by you.
Processing Your Return
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Inspection: Once we receive your returned item, we will inspect it to ensure it meets our return eligibility criteria.
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Refund: If your return is approved, we will process your refund within 5-7 business days. The refund will be issued to your original method of payment.
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Notification: You will receive an email notification once your return has been processed and your refund has been issued.
Additional Information
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Non-Returnable Items: Custom items are non-returnable.
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Exchanges: If you need to exchange an item for a different size, color, or model, please follow the return process and place a new order for the desired item.
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Damaged or Defective Items: If you received a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund, including all shipping costs.
We appreciate your business and are committed to providing you with the best shopping experience. If you have any questions about our return policy, please don't hesitate to contact us.
Thank you for shopping with us!